When your camera isn't working in Windows 10, it might be missing drivers after a recent update. It's also possible that your anti-virus program is blocking the camera, your privacy settings don't allow camera access for some apps, or there's a problem with the app you want to use.
Looking for other camera info?
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Need more info on missing camera rolls? See Fix a missing Camera Roll in Windows 10.
Curious about importing photos? See Import photos and videos from phone to PC.
Before you begin
Before working through the possible solutions listed, do these first:
Check for updates. Select Start , then select Settings > Update & Security > Windows Update > Check for updates. If you see the option to View optional updates, select it to see if there are updates available for your camera. Allow available updates to install, then restart your device when it's ready.
Restart your PC. If you haven't restarted your device since the camera stopped working, you should do so. Select Start , then select Power > Restart. Waking up your device from sleep isn't the same thing as a restart.
Test your camera with the Camera app. Select Start , then choose Camera from the list of apps. If you're asked to allow access to the Camera, select Yes. If the camera works in the Camera app, the problem might be with the app you're trying to use.
Open Camera
If your camera still doesn’t work, here are some other things to try. For best results, try the possible fixes in the order presented.
Check for a camera switch or button your device
Some laptops and portable devices have a physical switch or button that turns the camera on or off. When turned off, your device won't recognize that there's a camera installed. If your computer has a switch or button, make sure it's in the on position before using your camera.
Check your settings
Give your apps permission
If you recently updated Windows 10, you might need to give apps permission to use the camera. In newer versions of Windows 10, some apps don’t have default access to the camera.
To let your device access the camera, select Start , then select Settings > Privacy > Camera . In Allow access to the camera on this device, if Camera access for this device is turned off, select Change and turn on Camera access for this device.
Note: If camera access for the device is turned off and you can't select Change, you'll need an administrator on the device to turn on camera access for you.
Before any app can access your camera, make sure camera access is turned on for apps in your user account. Make sure that Allow apps to access your camera is turned on.
After allowing access to the camera, go to Choose which Microsoft Store apps can access your camera and turn on camera access for the apps you want. Only apps installed from the Microsoft Store will show in this list.
If you installed the app from the internet, a disc, a USB drive, or your IT administrator installed the app for you, it might not be a Microsoft Store app. To check, go to Allow desktop apps access to your camera and make sure it's turned on. Many video conferencing apps, like Microsoft Teams, are desktop apps that require this setting to be turned on.
To learn how you can configure your camera privacy settings in Windows 10, go to this Windows Community (in English) page.
Check your antivirus software
In your antivirus software settings, look for settings that block access to your camera or permission to use your camera. For help, visit your antivirus software company’s website.
Check your hardware drivers
Try a different USB port and scan for hardware changes
If you're using an external camera, try using it with a different USB port on your device first. If that doesn't work, or your camera is built-in to your device, try this:
Select Start , enter device manager, then select it from the search results.
Find your camera under Cameras, Imaging devices or Sound, video and game controllers.
If you can't find your camera, select the Action menu, then select Scan for hardware changes.
Wait for it to scan and reinstall updated drivers, restart your device, then try opening the Camera app again.
If these steps don't fix your issue, continue to the next steps.
Check for an incompatible camera driver
Some older cameras that were designed for older devices aren't compatible with Windows 10. Here's how to check if you have if your camera is compatible:
In Device Manager, look for your camera under Cameras, Imaging devices or Sound, video and game controllers.
Press and hold (or right-click) the name of your camera, and then select Properties.
Select the Driver tab, select the Driver Details button, and look for a file name that includes stream.sys. If it’s there, your camera was designed before Windows 7 and you'll have to replace it with a newer camera.
If you don't find a file name that includes stream.sys, continue to the next steps.
Roll back the camera driver
If your camera stopped working after an update, try these steps:
In Device Manager, press and hold (or right-click) your camera, and then select Properties.
Select the Driver tab, select Roll Back Driver, and then choose Yes. (Some drivers don’t provide this option. If your driver doesn’t have Roll Back Driver available, go ahead to the next fix.)
After the roll back is complete, restart your device, and then try opening the Camera app again.
If rolling back didn’t work or isn’t available, continue to the next steps.
Uninstall your camera driver and scan for hardware changes
In Device Manager, press and hold (or right-click) your camera, and then select Properties.
Select the Driver tab, then select Uninstall Device. Select the check box for Deletethe driver software for this device, then select OK.
In Device Manager, on the Action menu, select Scan for hardware changes.
Wait for it to scan and reinstall updated drivers, restart your PC, and then try opening the Camera app again.
Note: If your camera still doesn’t work, look for help on the camera manufacturer’s website.
Need more help?
If you'd like to learn about the basics of using the camera, see How to use the Camera app.
Find answers in the forums
If the previous solutions don’t work, try searching for similar problems in the Microsoft Community forum for Windows Camera. If you don’t find a solution, go ahead and share details about your experience there, then check back later for responses.
Submit feedback
If you've tried the steps in this article and don't find a solution that works, use Windows Feedback Hub to file a bug. This helps Microsoft find the root cause of this problem.
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Include details about what you were doing, or specific steps you were taking, when the problem occurred. Be sure to use Recreate my problem when you submit your feedback in the Feedback Hub.
For help submitting feedback with Feedback Hub, see Send feedback to Microsoft with the Feedback Hub app.
Related topics
Fix a missing Camera Roll in Windows 10.
Is your computer not detecting the webcam? Have you bought a new webcam and want to use it with your Windows 10 computer? But you are not sure how to install a PC camera driver for Windows 10. Whether you use the webcam on a new computer or have it the webcam is new, it requires a webcam driver to communicate with the system. Here in this post, we explain the need and the methods for Windows 10 camera driver download for your computer.
Also Read: Best webcams for YouTube.
First, let’s get familiar with the term webcam driver and later can discuss where to find Windows camera driver.
| Table Of Content: |
| What Are Webcam Drivers? |
| How Do I Install Webcam Drivers? |
| Method 1: Get The Webcam Driver From The Manufacturer Website |
| Method 2: Get The Webcam Driver Automatically |
What Are Webcam Drivers?
Webcam drivers are software that helps system to make secure communication with the webcam. Device drivers play a significant role in sending the commands to the device from the System. It is, therefore, the basic need for any device installed with the computer to have a device driver for it. When a Windows 10 camera driver is missing from the computer, it will fail to respond. This can result in showing you messages like- no device connected to the computer or no device found.
How Do I Install Webcam Drivers?
Method 1: Get the webcam driver from the manufacturer website
To find the PC camera driver for Windows 10 manually, we first need to check the manufacturer. If you have an output device, one must check the name for the webcam over the device. But in case of the inbuilt PC camera, you must check the manufacturer for your computer.
As you can find the manufacturer, now check out the official website. When you can find the site, look for the Windows 10 camera driver download page. Usually, there will be bunch of recently released device drivers by the manufacturer, select yours from that list.
This is important to note that, only the correct webcam driver must be downloaded for the proper functioning of the device. Failing to do so, you not be able to make the use of the webcam with your computer. In such cases, where it gets hard for the user to locate the correct device drivers, we recommend using the following method.
Method 2: Get The Webcam Driver on Windows 10, 8, 7 Automatically
The method uses software which automatically downloads the webcam driver for your computer. The driver updater is such software for your computer, which will help you download the correct device drivers. Here we use Smart Driver Care, which is one of the best driver updater tools as it inhibits a large number of device drivers in its database. One solution to all the device driver-related problems is the name Smart Driver Care. You can rely on it for the Windows 10 camera driver download as it will automatically detect the webcam connected to the system.
Let’s begin with the process of getting the PC camera driver for Windows 10. Follow the steps to install the webcam driver on your computer successfully.
Step 1: First get Smart Driver Care on your computer from the download button given below.
Camera Driver For Windows 7
Step 2: As the download is complete, run the installation by clicking on the file. Give the necessary permissions to the software to finish the installation on your system.
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Step 3: Once the process for installing Smart Driver Care is completed, you can run a system scan. It will show you a quick result for all the device drivers, which are missing, corrupted or outdated with the system.
Step 4: In the list of the drivers, you can locate the name of the webcam driver. Select it and the go to the Update button and click on it. This process will only take a few moments, and your device drivers will be successfully installed on your system.
But in case you are not able to recognize the webcam driver with its name, no need to panic. Smart Driver Care comes with a solution for all, as in such cases, you can simply select all the device drivers in the list and click on Update all button.
Step 5: Once the device drivers are successfully downloaded, you will see a prompt message appear on the screen. This will ask you for permission to restart the system to apply the recent changes. It is essential to reboot the system, to begin with, the use of the freshly installed webcam.
Read more:How to fix your webcam not working.
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To Sum up:
Using Smart Driver Care will increase the chances of finding the correct Windows 10 camera driver for download. It is therefore recommended to use an automatic method to download the device drivers for your system. But in case you don’t find a solution look deeper for the correct webcam driver on the manufacturer’s website. Once downloaded, the webcam will function with your system, and you check it with the webcam test.
We hope this article helps you use your webcam with your computer. We would like to know your views on this post to make it more useful. Your suggestions and comments are welcome in the comment section below. Share the information with your friends and others by sharing the article on social media.
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